Sri Lanka World News

Social media attacks Galadari Hotel ratings bringing it down from 4.3 to 2.0 overnight; TripAdvisor suspends reviews

Social media users have attacked Galadari Hotel ratings on various sites such as Google and TripAdvisor bringing it down from 4.3 to 2.0 overnight. TripAdvisor has moved to suspend reviews.

Protests have hit Colombo recently and social media users have alleged that the hotel sided with police in removal of structures at the protest site in the vicinity.

Statement from Galadari Hotel 

The management of Galadari hotel categorically denies the misinformation being circulated on social and other media, that the hotel has allegedly voiced criticism against the peoples’ protests that are taking place currently in Colombo.

Whilst reiterating the said denial and without prejudice to same, by way of clarification, the management states that upon being approached by the police to make a statement as to whether any inconvenience was caused to the hotel by the ongoing protests, one of the managers had specifically stated that inconvenience was only caused due to the road closures effected by the authorities on 29.04.2022 by installing barricades obstructing the road leading to the hotel.

At no stage has any statement been given by the management requesting that “Gotagogama” be removed or criticizing/ condemning the peoples’ protests taking place in Colombo and other parts of the country.

Since its inception in 1984, Galadari hotel has always stood by the people of Sri lanka and will continue to do so, unconditionally.

Therefore, the management kindly requests that all concerned parties desist from making any defamatory, false or misleading statements and/or baseless accusations against the hotel or its staff.

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